Our service relationship.

ABOUT THESE TERMS. These terms describe the general conditions for accessing the DeVoise Ascension Group website and its educational materials, coaching services, digital products, guided programs, and related offerings. Product-specific checkout disclosures and individually signed service agreements may provide additional terms.

ELIGIBILITY & ACCOUNTS. Users are responsible for providing accurate information, maintaining the confidentiality of their login credentials, and notifying us of suspected unauthorized account access. Do not attempt to access another customer’s materials or circumvent access controls.

PURCHASES & DELIVERY. Prices, included materials, payment frequency, and delivery methods are described in the relevant offer and checkout. Digital products may be delivered through a protected account or download link. Downloadable products are generally final once access is provided; ASCEND 14 carries a limited seven-day satisfaction guarantee measured from activation, provided activation occurs within 30 days of purchase. Consultations follow the published 24-hour cancellation and no-show rules. Statutory rights remain unaffected.

PERSONAL USE & INTELLECTUAL PROPERTY. Unless expressly authorized in writing, purchased educational resources are licensed for the buyer’s personal use. Republishing, reselling, distributing, or presenting protected materials as one’s own is not permitted. Customers retain ownership of their original materials subject to the terms of any separate publishing agreement.

EDUCATIONAL PURPOSE. COACHING, PROTOCOLS, AND CONTENT ARE PROVIDED FOR EDUCATIONAL AND DEVELOPMENTAL PURPOSES ONLY. THEY DO NOT CONSTITUTE MEDICAL, MENTAL-HEALTH, LEGAL, TAX, OR FINANCIAL ADVICE AND ARE NOT A SUBSTITUTE FOR ADVICE FROM A QUALIFIED PROFESSIONAL. INDIVIDUAL RESULTS VARY; NO PARTICULAR OUTCOME IS GUARANTEED.

ACCEPTABLE USE. Users must not misuse the website, interfere with its security or operation, upload unlawful content, or infringe the rights of others. Access may be restricted when reasonably necessary to protect the service and other users, subject to applicable law.

THIRD-PARTY SERVICES. Scheduling, payments, hosting, and email may be provided through third parties, including Calendly and Stripe. Their applicable terms and privacy practices may also govern use of those services. Availability, interruptions, and processing errors involving third-party services may be outside our control; nothing in these terms excludes responsibility that cannot lawfully be excluded.

CHANGES & CONTACT. We may revise these terms as services evolve. Revised terms will be posted on this website, and continued use of the website or services after posting constitutes acceptance of the revised terms to the extent permitted by applicable law. Material changes will be communicated where required. Changes do not retroactively override terms agreed for completed purchases or statutory rights.

GOVERNING LAW. These terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law rules, except where applicable consumer-protection laws require otherwise.

LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF DEVOISE ASCENSION GROUP ARISING FROM A SPECIFIC PRODUCT OR SERVICE WILL NOT EXCEED THE AMOUNT THE CUSTOMER PAID FOR THAT PRODUCT OR SERVICE. THIS LIMIT DOES NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED, AND IT DOES NOT RESTRICT NON-WAIVABLE CONSUMER RIGHTS.

For questions about these terms or an individual engagement, contact admin@devoiseascensiongroup.com.